FAQ

Questions, answered plainly.

Up to 10 guests including children, check-in 4 PM, checkout 11 AM. The pool is not heated, and there are no parties or events. Prices, fees and taxes appear only in the live booking calendar, before you pay.

Updated September 2026

Booking, fees & policies

What fees and taxes will I pay?

The booking widget shows the full price for your dates, including the nightly rate, any fees and City of Los Angeles transient occupancy tax, before you pay. Prices change with the calendar, so the widget is the only place prices appear on this site.

What is the cancellation policy?

The cancellation terms for your dates are shown in the secure checkout before you pay. Please read them there; they apply to your booking exactly as shown.

Is booking direct secure?

Yes. Booking and payment run through Hospitable's secure checkout, which processes the payment and collects Los Angeles occupancy tax. This site never sees your card details.

Why is there guest screening?

Bookings are screened and protected by our partner Truvi, which helps keep the home and the neighborhood as they are. By booking, you agree to the Truvi Guest Agreement and Truvi Privacy Policy.

Is there a minimum stay?

It varies by date, and some nights can be booked on their own. Choose your dates in the booking calendar to check availability; it applies the stay rules for those nights before you pay.

What time is check-in and checkout?

Check-in is from 4:00 PM (self check-in) and checkout is by 11:00 AM. Early bag drop may be possible when the cleaning schedule allows; ask when you book. House rules

Can we check in early or drop off bags?

Check-in is from 4:00 PM. An earlier arrival or a bag drop is sometimes possible, depending on the cleaning schedule, but it isn't guaranteed. Ask Tim when you book and he'll confirm what works for your date. Ask Tim

How do I reach the host?

Before booking, use the contact page. After booking, message Tim in the booking thread from your confirmation; most messages are answered within minutes.

The home

How many guests can stay?

Up to 10 guests in total, including children, under the City of Los Angeles permit. The home is most comfortable for 8: there are 5 beds for 8 people, and guests 9 and 10 sleep on the downstairs sofas, which are regular sofas, not sofa beds. Visitors must be approved in advance. See the sleeping plan

What are the bedrooms and beds?

Four bedrooms, all upstairs: a primary suite with a king, a California king room with a Juliet balcony, a queen room with blackout drapes, and a twin room with two twin beds and a sit/stand desk. There are two full bathrooms upstairs and two half baths downstairs. See the bedrooms

Are the sofas sofa beds?

No. Guests 9 and 10 sleep on two regular sofas downstairs, one in each living room; they aren't sofa beds or pull-outs, and there's no air mattress or folding bed. The four bedrooms have beds for 8: a king, a California king, a queen and two twins. See the sleeping plan

How many bathrooms are there? Why does Airbnb show 3?

Vista Villa has 2 full and 2 half baths. The two full bathrooms are upstairs with the bedrooms (the primary has a soaking tub and rain shower), and the two half baths are downstairs. Airbnb counts each half bath as half, so it may show 3 baths. See the bedrooms

Is the pool heated?

No. It's a private saltwater pool, 3 to 6 ft deep, and it isn't heated; there's no hot tub. It's comfortable on warm days and cool in the winter months. No diving, and an adult must supervise children at all times. Outdoor amenities

Is the home accessible? Is there a bedroom on the first floor?

No bedroom is on the first floor: all four bedrooms and both full bathrooms are upstairs via a wide staircase. The main entrance has two short steps up to the porch and one small step inside, with no ramps or elevator, so the home may not suit guests with significant mobility limits. Ask Tim about your needs

Can I work remotely from the house?

Yes. Fast Wi-Fi (700+ Mbps), and the twin room has an electric sit/stand desk with a 49″ ultra-wide monitor and an AirPrint printer. The home is for lodging only, not on-site events or shoots. Comfort & work

How fast is the Wi-Fi?

Fast: 700+ Mbps, good for video calls and streaming. The twin room also has an electric sit/stand desk with a 49″ ultra-wide monitor and an AirPrint printer. Comfort & work

Is smoking allowed?

No smoking or vaping indoors, on decks, by the pool or on the rooftop.

Kids, pets & visitors

Is Vista Villa good for young kids?

Yes, many families stay with kids, and children count toward the 10-guest maximum. The pool is 3 to 6 ft deep with no lifeguard, so an adult must supervise children at all times, with no diving. There's no crib, so bring a travel crib if you need one. Pool safety rules

Are pets allowed? Can we bring a dog?

Yes, well-behaved dogs and other pets are welcome with advance notice. The pet fee is $30 per pet, per night, shown at checkout. Pets stay on the first floor and off furniture and beds, and bathroom breaks happen off the property, not on the decks. Bringing a dog to LA

Can we have visitors?

Only with approval in advance: message Tim with how many people and what time. No more than 10 people stay overnight, parties and events aren't allowed (City of Los Angeles rule), no more than 8 people may be outdoors after 8 PM, and quiet hours start at 10 PM. House rules

Can we host a party or event?

No. The City of Los Angeles prohibits unpermitted parties at short-term rentals, and the home allows no parties or events of any kind. Quiet hours are 10 PM to 7 AM, and no more than 8 guests may be outdoors after 8 PM. House rules

Location & getting around

Where exactly is Vista Villa?

On a quiet hillside in Sherman Oaks, Los Angeles (CA 91403), above Ventura Boulevard. The exact address and arrival details are shared after booking.

How far is Universal Studios Hollywood?

About 10 minutes by car (7 to 8 miles), 15 to 18 in typical traffic and 25 or more at rush hour. Burbank Airport is about 15 to 20 minutes away. Universal Studios Hollywood guide

How far is the Warner Bros. Studio Tour Hollywood?

About 15 minutes by car, in Burbank. It pairs well with Universal Studios Hollywood on back-to-back days. Pair it with Universal

How far is Disneyland? Can we do Universal and Disneyland from here?

Disneyland is about an hour's drive without traffic (roughly 42 miles) and often 90 minutes or more at busy times, so it works as a day trip. Universal Studios Hollywood is the close one, about 10 minutes away. Universal Studios Hollywood guide

How far is LAX from Vista Villa?

About 40 minutes by car via the 405 (roughly 19 miles), and an hour or more at rush hour. Burbank Airport (BUR) is much closer, about 15 to 20 minutes away. All drive times

How far is UCLA?

About 20 minutes by car over the 405 without traffic, and 30 to 60 minutes at rush hour. CSUN is about 25 minutes away, and USC and Loyola Marymount about 35 (up to an hour in heavy traffic). Graduation weekends

How far are the beaches?

Santa Monica and Venice Beach are about 30 minutes by car without traffic (an hour or more in heavy traffic), and Malibu's beaches 45 minutes to an hour. All drive times

Can we walk to restaurants?

Yes. Ventura Boulevard is about a 7-minute walk down neighborhood stairways, with restaurants, coffee and grocery stores. The walk back is uphill, and the street has no sidewalk. Neighborhood guide

Is there parking and EV charging?

Yes. The 2-car garage has a free Level 2 charger that works with Tesla (NACS) and J1772 vehicles. Extra cars use free street parking nearby; please never block the shared driveway. Comfort & parking

Is the driveway steep? Will a large SUV or van fit?

Yes, the home sits at the top of a steep, shared private driveway; drive all the way up to the 2-car garage. Oversize vehicles and any extra cars park on the free street nearby, and the shared driveway must never be blocked. Bringing a large SUV or van? Ask Tim before you book. Ask Tim

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